PRIVACY POLICY

1. Introduction

The ON! Channel, LLC (“ON!,” “we” or “us”) respects your privacy. This Privacy Policy explains the collection, use, and sharing of information from or about you, including personal information, in connection with your use of the The ON! Channel Services. The term “The ON! Channel Services” refers to our video service, including the selection of television shows, clips, movies, and other content we offer (collectively, the “Content”) and our player for viewing the Content (the “Video Player”), as well as any other products, features, tools, materials, or other services offered from time to time by The ON! Channel through a variety of Access Points. The term “Access Points” refers to, collectively, the hulu.com website (the “The ON! Channel Site”), applications, and other places through which the The ON! Channel Services may be accessed, including websites and applications of ON!’s third-party distribution partners and other websites where users or website operators are permitted to embed or have otherwise licensed the Video Player. The information practices of third-party Access Points are governed by their own privacy policies and are not governed by this Privacy Policy; accordingly, we recommend you review the privacy policies of these third parties. Please also note that the The ON! Channel Services may contain links to other sites owned or operated by other companies, including our advertisers, and The ON! Channel does not notify you when you have chosen to click through to another website or property when using the The ON! Channel Services.  We recommend that you review the privacy policies of such other websites or properties.

By viewing any Content or otherwise using the The ON! Channel Services, whether you are a subscriber, other registered user, or a visitor who has not subscribed to or registered for the The ON! Channel Services, you consent to the collection and use of information from or about you as explained in this Privacy Policy. If you do not consent to the collection and use of information from or about you in accordance with this Privacy Policy, then you may not use the The ON! Channel Services.

Please note that the website addresses (i.e., URLs) included within this Privacy Policy may not function as hyperlinks on all the Access Points. To view this Privacy Policy with clickable hyperlinks, please visit the The ON! Channel Site on your computer.

2. Information We Collect

The ON! Channel may collect the following information from or about you, including personal information, from the following sources:

Information You Provide to Us. We collect information you provide to us. For instance, when you register to use the The ON! Channel Services, we may collect identifiers and personal information including your name, email address, credit card or other payment method information, address, ZIP code, characteristics such as your age (birth date) and gender, and other information. In addition, The ON! Channel may collect similar information you provide to us when you respond to surveys or interactive ad units, contact The ON! Channel through customer service or communicate with us by other means, or participate in promotions or events. We may also collect information you provide as part of selecting your preferences, including within your account settings, and commercial information, such as the The ON! Channel plan(s) you purchase. The ON! Channel allows multiple profiles to be set up under one account, so we may collect information you provide to us if you create a profile.

Usage, Technical and Log Data. We collect information when you use the The ON! Channel Services or interact with The ON! Channel, including when you view The ON! Channel advertising outside of the The ON! Channel Services. We may collect information from and about the browser or device you’re using and information about your internet or other electronic network activity, including through analytics tools and the technologies described below (“Data Collected Through Cookies and Similar Technologies”). This information may include your IP address, device type, browser and software characteristics (such as type and operating system), geolocation data (which may include precise location data), referral URLs, network state, device identifiers or other unique identifiers such as advertising identifiers (e.g., “ad-ID” or “IDFA”) and identifiers associated with browser cookies (see our description of “Cookies and Local Storage” below), and carrier information. We also collect information about your activity on the The ON! Charter Services including information about the content you view on The ON! Channel such as series titles and episode names (“Viewing Information”), page views, and ads you have viewed on The ON! Channel.

Data Collected Through Cookies and Similar Technologies. Like many online services, we use various technologies to collect usage data and store preferences. 

3. Changes to this Privacy Policy

From time to time, we may revise this Privacy Policy to reflect changes in the law or the The ON! Channel Services or for other reasons. Therefore, it is important to check the date posted at the top of the Privacy Policy each time you visit the The ON! Channel.com Site or use any of the The ON! Channel Services to ensure you are familiar with our most updated policies and practices. If we make any material change to this Privacy Policy, we will provide notice to you in accordance with applicable law. Notice may be by posting a notice on the The ON! Channel Site, by email to you at the email address that you most recently provided to us, or by other means, consistent with applicable law. Accordingly, please keep your account information, including email address, updated.

4. Questions/Contacting Us

At The ON! Channel, we expect that our first-class customer support team will be able to resolve most issues you may have using the The ON! Channel Services. You can find answers to frequently asked questions or contact our customer support team by going to our help center. In addition, if you have any questions regarding this Privacy Policy, you may email us at  contact@theonchannel.com